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Limited Warranty on M.I.N.E.® and I.C.E.® Cameras:

JAGER PRO®, Inc. warrants the product to be free from malfunctions and defects in both materials and workmanship for two (2) years from the date of purchase (“Warranty Period”). JAGER PRO®, Inc. will repair or replace (at its option) the product if it fails to function properly during the Warranty Period, subject to the conditions and/or limitations stated herein. Such repair or replacement is your sole remedy under this Limited Warranty.

Limitations: Limited Warranty service will not be provided unless the product (returned in the manner set forth below) is accompanied by a copy of your original dated sales invoice. JAGER PRO®, Inc. reserves the right to require  you to provide your original dated sales invoice. Products purchased from non-authorized dealers may not qualify for warranty coverage.

Repair & Service: Please contact our Camera Support department at 1-706-718-9789 (EXT 1) or e-mail: cameradepartment@jagerpro.com if this product requires repair or service. Troubleshooting may be required prior to authorization for warranted repair services. If service is recommended for your product, a Return Merchandise Authorization (RMA) number and document will be provided. Additional terms and conditions may apply. If it is determined that your product does not qualify for warranty coverage, the following charges may or may not apply: Labor Hours, Parts, Materials, Estimate Services, Shipping and Handling.

This Limited Warranty does not cover the following:

  1. any defect in or damage to the product that occurs due to mishandling of the product;
  2. any defect in or damage to the product that occurs due to repair, modification, or other similar activity after your purchase of the product;
  3. any defect in or damage to the product that occurs due to the transport, dropping, shock, or other similar activity after your purchase of the product;
  4. any defect in or damage to the product that occurs due to careless or improper storage, or improper use or maintenance of the product;
  5. any damage, malfunction or degradation of performance resulting from improper use or connection to incompatible batteries, power supplies or memory of the product;
  6. any damage, malfunction or degradation of performance resulting from improper battery usage where battery acid leaks inside the product;
  7. any defect in or damage to the product that occurs due to foreign objects such as dirt or grime, sand, water or liquids entering the inside of the product; and
  8. any defect to the product related to your failure to follow proper operating instructions provided by JAGER PRO®, Inc., claims made after the Warranty Period, or your failure to follow the instructions set forth below with respect to return of the Product to JAGER PRO®, Inc..

All other express and implied warranties for the product, including the implied warranties of merchantability and fitness for a particular purpose are hereby disclaimed. JAGER PRO®, Inc. expressly disclaims all warranties not stated in this warranty. Any implied warranties that may be imposed by law are limited in duration to the terms of this express limited warranty. Some jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. In no event will JAGER PRO®, Inc. be liable to you, or any third party, for any damages in excess of the purchase price of the product. In addition, JAGER PRO®, Inc. shall in no event be liable to you, or any third party, for any direct or indirect damages or other special, incidental, exemplary or consequential damages arising out of the use or inability to use the product. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages for some products, so the exclusions or limitations may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to jurisdiction.

Notwithstanding any terms of this Limited Warranty to the contrary, no warranty coverage shall be provided for a Product purchased from, through, or with the assistance or involvement of any Internet auction web site. JAGER PRO®, Inc. reserves the right to modify its warranties prospectively at any time, in its sole discretion.

Limited Warranty on Thermal Equipment:

JAGER PRO®, INC. provides a limited warranty for all thermal products effective at the time of sale for the original purchaser. The manufacturer warrants its products to be free from defects in material and workmanship during the warranty period. Subject to limitations described with each device, the manufacturer will repair or replace any product found defective during the warranty period.

In general, JAGER PRO®, INC. provides one-year for all thermal equipment. Optional extended warranties are available upon request.

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